Moncler Grenoble wool beanie hat with pom pom.
Moncler Grenoble
Italy
2024
Delivery & Returns
Swift Delivery: Embrace the ease and excitement of online shopping with AUMI 4! We are dedicated to delivering your selections swiftly and securely. Most of our parcels journey to you via DHL, renowned for its exceptional global service. Once you've placed your order, rest assured that we're on it, with most items dispatched within 5-7 business days.
Hassle-Free Returns & Exchanges: Your satisfaction is at the heart of our service. If you're not entirely happy with your purchase, we offer a 14-day exchange and return policy. It's simple and straightforward—just visit our Returns & Exchanges Center to initiate the process. Whether you'd like a different item or a refund, we're here to ensure your shopping experience is nothing short of great.
For more information, please contact our customer service team at support@aumi4.com — we're here to help!
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Our Story, Our Promise
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Frequently Asked Questions
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We offer a straightforward return policy where items can be returned within 14 days of delivery, provided they are in original condition with tags intact. Please visit our Return Policy page for detailed instructions.
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Delivery times vary based on the shipping method and your location. Here are the typical delivery times for our main carriers:
- DHL: Typically, orders arrive within 5-7 business days after dispatch.
- FedEx: Generally, orders are delivered within 5-7 business days from the date of shipment.
For our Italian brands that are produced to order, please allow up to 20 days for production before your item is shipped.
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Once your order is shipped, you will receive a tracking number via email. You can use this number on our website to track the delivery status of your order in real-time.
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At AUMI4, sustainability is at the core of our operations. We are committed to ethical sourcing and promote sustainable practices across our supply chain. We carefully select our brands based on their environmental impact and sustainability credentials, ensuring that our collections not only look good but also do good for the planet.